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The role of Young volunteers in Civil Protection: the Scouts’ story

Since February 2022, the war in Ukraine has forced millions of people to flee their homes, with many seeking safety in neighbouring countries. In response to this unfolding humanitarian crisis, young Scouts across Europe were among the first to act. Through UAct: Scouts in Humanitarian Response for Ukraine—a joint initiative by the World Organization of the Scout Movement (WOSM) and UNICEF’s Europe and Central Asia Regional Office—more than 35,000 Scouts in nine countries mobilised to support over 1.15 million displaced Ukrainians.

Their work ranged from assisting refugees at border crossings to creating inclusive spaces for children, from offering psychological support to helping people navigate new lives in unfamiliar countries. This story collection brings together eight personal testimonies—powerful reflections from Scouts who dedicated themselves to the response. Told in their own words, their stories capture not only the scale of the crisis, but also the human connections, challenges, and hope that emerged along the way.

The European Commission recently hosted a Knowledge Series event with the WOSM. Erasmus+, the EU funding programme for youth, makes funding available for scouting, education and exchange, for example under the Erasmus+ opportunities for organisations and European Solidarity Corps initiatives.

All stories are based on the Scouts Diary © World Scouting

Maja

"It’s incredible to see how much of an impact we can make in their lives"

Mája Ambrozková has always been passionate about community work. When the war in Ukraine brought thousands of refugees to Prague, the 25-year-old Scout and social geography student put that passion into action. As programme coordinator at the Svitlo Community Centre, she helped create a welcoming space for displaced families.
Marci

“We’re creating a special bond with them that helps them adapt"

Marci Hajdú, a 26-year-old Scout leader and psychology graduate, was one of the first to support refugee families arriving at Hungary’s railway stations. Drawing on his training and compassion, he developed the Friendship Book—a creative tool to help children process trauma, build resilience, and feel connected in a new environment.
kira

“With her there, I felt like I was home again”

At just 12 years old, Kira had to leave behind her home and her Scout group in Ukraine. Resettled in Lithuania, she found strength and familiarity in the local Scout movement. A chance reunion at an international camp gave her the moment she’d long hoped for—the chance to finally make her Scout promise.
Raluca Popa

"Scouting was literally preparing us for any circumstance"

Raluca Popa, a 25-year-old Scout leader from Romania, was among the first to respond at the country’s northern border as families fled the war in Ukraine. Mobilising a network of volunteers overnight, she helped turn a moment of crisis into an organised, compassionate operation—proving how Scouting principles prepare young people for real-world challenges.
Veronika

"This experience opened my eyes—and restored my faith in others"

For 21-year-old psychology student and Scout Veronika Motyková, volunteering at Slovakia’s border with Ukraine was a turning point. What began as a call to help others became a deeply personal experience—one that reshaped her outlook and reaffirmed her purpose.
Anna

"Happiness can be found even in the darkest of times"

After fleeing Ukraine at the start of the war, 20-year-old Scout leader Anna returned to Dnipro with a clear sense of purpose. Inspired by the kindness she received during her journey, she now supports displaced children through Scouting—offering them safety, connection, and moments of joy amid uncertainty.