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Accessibility Statement

This statement applies to content published on the Knowledge Network website.

Knowledge Network website

This statement applies to content published on the domain: 

It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.

This website is managed by Department for European Civil Protection and Humanitarian Aid Operations. It is designed to be used by as many people as possible, including people with disabilities.

You should be able to:

  • zoom up to 200% without problems
  • navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549,  v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.

Compliance status

This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.

The website was last tested on 25/09/2023.

Preparation of this statement

This statement was reviewed on 17 November 2023.

The statement is based on a review of a representative sample of web pages by an IAAP-qualified accessibility expert, using a combination of manual and automated testing.


We welcome your feedback on the accessibility of the website. Please let us know if you encounter accessibility barriers:

  • Phone: +32 229 81542
  • Contact form: Write to us (please refrain from providing sensitive information in the form, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic).

We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.

Compatibility with browsers and assistive technology

The Knowledge Network website is designed to be compatible with the following most used assistive technologies:

  • the latest version of Google Chrome and Apple Safari browsers;
  •  in combination with the latest versions of JAWS, NVDA, VoiceOver and TalkBack.

Technical specifications

The accessibility of the Knowledge Network website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

Non-accessible content

Despite our best efforts to ensure accessibility of the Knowledge Network website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.

Known limitations for the Knowledge Network website:

  1. Some pages and document attachments are not written in plain English. The website’s primary audience is civil protection and disaster risk management experts, and use of acronyms or specialised terminology might be common on some pages and document attachments.
  2. Some pages have poor colour contrast.
  3. Not all content is not contained by landmarks.
  4. Not all landmark regions follows a logical, numerical order.
  5. Some functionality is not accessible using only a keyboard.
  6. Some heading elements are not used consistently.
  7. Some labels are not correctly connected with their corresponding form fields.
  8. Touch targets are not large enough, missing sufficient space.
  9. Some elements are missing ARIA accessible names, which could hinder the experience for web visitors that use screen readers or other assistive technologies.
  10. Many images do not have alt text descriptions.
  11. Many buttons and/or links don’t have readable text.
  12. Some messages are not clearly associated with form controls.
  13. Most documents are in PDF format and as such are not always accessible with a clear and simple structure, searchable text and/or descriptive hyperlinks.