Emergency Response Coordination Centre
The Emergency Response Coordination Centre (ERCC) has a fully staffed and trained duty system. Around-the-clock presence ensures real time monitoring and immediate reaction day and night.
The Emergency Response Coordination Centre
The Emergency Response Coordination Centre (ERCC) is the heart of the EU Civil Protection Mechanism.
Coordination
It coordinates the delivery of assistance to disaster stricken countries, such as relief items, expertise, civil protection teams and specialised equipment.
Assistance
The centre operates 24/7 and can help any country inside or outside the EU affected by a major disaster upon request from the national authorities or a UN body.
The ERCC ensures rapid deployment of emergency support and acts as a coordination hub between EU member states, the nine additional participating states of the UCPM, the affected country, and civil protection and humanitarian experts.
+700 times
requests for assistance
The ERCC has coordinated the delivery of assistance upon request by countries affected by disasters.
Working 24/7
all year long
A trained staff ensure real time monitoring and immediate reaction to disasters day and night, 365 days a year. Nonstop.
Since 2013
start of the operations
The ERCC has been operating continuously for 10 years, coordinating the EU emergency response to crises.
Inside the ERCC: a virtual tour of the EU’s disaster response hub
Take the ERCC virtual tour to learn more about its essential role in the EU's disaster response efforts!
DG ECHO has launched a virtual tour of the EU's Emergency Response Coordination Centre (ERCC), showcasing how the centre looks like and how the EU's emergency response is coordinated.
The tour includes e-learning modules to increase visibility and awareness of the EU Civil Protection Mechanism and the work of the ERCC.