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KnowEMS | Main Lessons from the "Gen Z and EMS" Webinar

By project KnowEMS staffPublished on

The "Gen Z and EMS" webinar brought together young professionals under 30 from Germany, Italy, Spain, and Israel to discuss their experiences and perspectives in Emergency Medical Services (EMS). The event aimed to understand the unique challenges and contributions of Gen Z in EMS organizations.

Key Takeaways:

Gen Z is introducing new ideas, perceptions, and demands to EMS organizations, creating both opportunities and challenges. The webinar aimed to listen to Gen Z's views and understand their needs and expectations. Seven Gen Z participants, including five paid staff (one full-time, four part-time) and two volunteers, shared their insights. The group consisted of four men and three women.

 

Main Issues Observed:

  • Motivations for Joining EMS: Participants cited various reasons, such as exploring career options, gaining experience before committing to medical studies, personal experiences with emergencies, and job opportunities after military training.
  • Pride in Work: Gen Z members expressed pride in their work, seeing it as a defining part of their identity.
  • Work Relationships: They view their co-workers as family, which is a significant factor in their decision to stay in EMS.
  • Work-Life Balance: Maintaining a balance between work and personal life is crucial. They are willing to work longer shifts in exchange for fewer working days.
  • Professional Recognition: The desire for EMS roles to be recognized as professions, not just jobs, is strong. Variations in the scope of practice and lower salaries in some countries are reasons for leaving the organization.
  • Emotional Expression: Gen Z values the ability to express emotions and expects organizations to provide space for this. They want to be seen and recognized as individuals, not just resources.
  • Opportunities for Growth: They seek opportunities to try new things and are not afraid of failure. Organizations should create these opportunities to retain Gen Z talent.
  • Involvement in Decision-Making: Gen Z wants to be part of discussions on changes within the organization, feeling that decisions are often made without their input.
  • Respect and Recognition: They expect respect as professionals and human beings, and find it challenging to accept disrespect from colleagues and patients. This issue is particularly significant for young female paramedics in leadership roles.

The webinar highlighted the importance of understanding and addressing the unique needs of Gen Z to foster a supportive and effective EMS workforce.

The webinar recording is available on KnowEMS youtube page in the following link: https://youtu.be/CxE2f0iQNoA?si=dL1aCsesPetStQv3