Maike Vollmer holds a diploma in Geography and a PhD in security studies. She is a senior researcher at the Fraunhofer Institute for Technological Trend Analysis – INT in Euskirchen, Germany. She is working on innovation management in resilience and disaster management, in EU projects and national initiatives. Currently, she coordinates the EU Horizon 2020 project RiskPACC, which develops solutions to strengthen two-way communication between civil protection authorities and citizens.