Michela Matuella is the Director of the Emergency Response Coordination Centre within DG ECHO. She was previously Acting Director for the Western Balkans from 2021 to 2023 and Head of the Unit for Albania, North Macedonia and Bosnia and Herzegovina in the Directorate General for Neighbourhood and Enlargement negotiations of the European Commission from 2014 until 2021. She was a member of the Cabinet of the Commissioner for Enlargement and Neighbourhood Policy (2012-2014). She holds a degree in